FAQs

Why is the additional R5,000 necessary

Why is the additional R5,000 necessary to cover a shortfall for SafeWaterkloof?

There are a number of reasons:

We are requesting an additional R5,000 per house. This is based on an estimated 620 (45%) residents x R5,000 = R3,1m.

If we receive more than required – you will get a credit on your monthly amount.

Visit https://safewaterkloof.co.za/payment-refs/ for new ABSA bank details and to find your reference number.

We have already received over R200,000 in shortfall payments. Thank you very much to those who have already made payment. We appreciate your support – let’s make this happen.

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Why is the Reapplication necessary?

Application process:

Every two (2) years, a renewal application needs to be submitted to the City Of Tshwane. In the case of SafeWaterkloof, this needs to be submitted by 11 November 2022 deadline.

Part of the process is to update the following items:

Consent Form:

This will be achieved via a consent form, which will be sent out via e-mail with subject “Safe Waterkloof Reapplication Consent Form” from E-Sign in the course of the next day and will need to be digitally signed by each household please.

This form will be sent from E-Sign – please watch out for an email subject line “Safe Waterkloof Reapplication Consent Form”. This can be completed via mobile or from your desktop.

Many thanks in advance for signing the consent form.

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Register for pedestrian gate access

In order to start the operations of the pedestrian gates – we will need to register all the users of the gates. The gates will only be in operational

There are two ways to access the gates:

Smart phone

Access is via a Bluetooth Device (which is not dependent on a cellular network which may be negatively affected during load shedding). Once you are within the bluetooth range it will show the gate on the Fluss app.

Non smart phone

Each pedestrian gate is fitted with a GSM module that can write 500 numbers. The gate will be opened using a missed call to the unique number for each gate.

The gates will NOT be able to be opened remotely as the person who opened the gate, cannot see who enters or exits.

To register for pedestrian gate access please visit this page here.

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What do I need to do to support and get operational?

We would love to get our suburb secure – you could assist by actioning the following:

SafeWaterkloof would like to thank those residents who have already contributed financially and continue to do so. If there is anyone who would like to, in addition to their own financial contribution, contribute financially for a resident who cannot afford to and or contribute their time in order to assist SafeWaterkloof and thereby assist fellow residents, please send an email to contact@safewaterkloof.co.za.

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